Prevea Health

Billing

 

Pay a bill

You can pay your bill online by logging onto MyPrevea.com. If you are not a registered MyPrevea user, you can request access on MyPrevea.com. Or, pay your bill by clicking here.
 

Billing questions

  • Call our business office at (920) 496-4775 or (888) 477-3832
  • Business office hours: 7 a.m. to 5 p.m., Monday through Friday
  • Financial service representatives are available to assist patients onsite at every health center from 8 a.m. - 4:30 p.m., Monday - Friday.

Additional billing information

Prevea Health billing statements include account information for all family members who have used Prevea services. Once a patient turns 18, we will automatically establish an account in that person’s name. If a young adult is attending school, billing statements can be sent to the parent’s address or patient’s address. In cases of divorce, the parent with whom the minor children live will be considered the responsible party. He/she will receive all billing statements and correspondence from Prevea Health.


Patient statements

At Prevea Health, all accounts are payable within 30 days after you receive your first statement. Credit is extended as a courtesy, and arrangements will be based on demonstrated needs. Payments keep your account current only when arrangements have been made. Please call patient accounts at (920) 496-4775.

As a result of costs associated with sending statements, Prevea Health does not send statements to patients for balances under $10. Billing statements are suppressed until the patient’s balance becomes $10 or more in patient responsibility. As a result, you may receive a statement long after your last appointment or may be asked to pay small balances when presenting for an appointment without having received a statement. Patients should remit small balances owed to Prevea Health upon receipt of their explanation of benefits from their insurance.


Co-payments

If your insurance plan requires a co-payment, you will be asked to pay that amount when you register for your appointment. Please check with your insurance company to determine the amount of your co-payment and be prepared to pay at the time of service. Cash, check, debit or credit card can be used to satisfy the co-payments required by your insurance company.


Self-pay

If you do not have insurance, you are required to pay for your services at the time of your appointment. For office visits, you will be required to pay a minimum of $150 at the time of each visit. If your office visit involves any X-ray services (including mammograms), you will be required to pay a minimum of $225 at the time of each visit. In either case, you will be billed for any differences remaining, and all balances are due within 30 days after you receive your first statement.

For elective surgeries, you will be required to pay a minimum of 40% of the total cost before we will schedule the surgery. Any required prepayment must be received at least 15 days prior to the service. Depending on the form of payment used, the prepayment must clear before we will schedule your surgery.

If you need surgery immediately, you may pay in full before the procedure or within 15 days of the surgery. If you cannot pay within 15 days of your surgery, you will need to contact Patient Accounts at (920) 496-4775 or (888) 277-3832, ext. 4775, to arrange for payment.


Refunds

Unless otherwise requested, any overpayments will not be refunded until all insurance balances have been processed and paid.


Non-Sufficient Funds

You will receive a charge for all checks returned to us by our bank.