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An Update on Prevea’s Western Wisconsin Operation
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Patient care services

Here to help 24/7

Caring. It’s what we do.

Caring has many meanings. To us, it means listening, being compassionate, having the expertise and technology to treat you, and working with you to care for you. We have a passion for excellence, take pride in all we do and respect the people who trust us with their care. With more than 500 physicians and providers, along with 1,700+ skilled employees, we continually strive to improve the way our services are delivered to every patient, every day. We're as dedicated to preventing illness as we are to treating it, providing people with the resources they need to become strong advocates for their health and to assist in making decisions about their care.

You shouldn’t have to travel far to seek exceptional health care. Our goal is to keep your care as close to home as possible. We understand that having your family and friends nearby is important to your wellbeing and your recovery.

You can trust that we and our HSHS hospital partners: HSHS St. Vincent Hospital, HSHS St. Mary's Hospital Medical Center and HSHS St. Vincent Children's Hospital in Green Bay, HSHS St. Nicholas Hospital in Sheboygan and HSHS St. Clare Memorial Hospital in Oconto Falls are ready to care for you, whenever and wherever you need us – from our health centers and walk-in urgent cares, to our operating rooms and emergency departments – even online.

Accessing great health care, made easy.

Primaryspecialty and urgent care services are a phone call or click away.

Make a reservation at Urgent Care

Let us know you’re on your way and reserve a time or walk-in to one of our urgent care locations.

Prevea After Hours

Need medical advice after hours? Call (888) 277-3832 to speak with a registered nurse about an injury, illness or question when our offices are closed.

MyPrevea

Secure, online access to your health information through MyPrevea. Schedule appointments, refill prescriptions, message your doctor and more.

Virtual Care

On-demand care to treat common conditions. No appointment needed. You’ll receive quality care from a trusted Prevea provider. Online visits are just $35. Most visits take just 15 minutes.

6 Steps to navigating health care

We have tools and resources available to make your health care experience as easy as possible.

Today, there are more options than ever that allow you to seek medical care and advice in different ways. Providing outstanding health care goes beyond treating you in an exam room. We are here to help you before, during and after every health care visit. In the medical world, there can also be some unknowns around what to do when and what the different terminology means. We hope this guide helps you navigate your care. 

1. Check on insurance
Before receiving care, checking on your insurance status can help determine the most cost-effective option to receive the care you need. Learn more.

2. Know your health care costs 
There are various costs associated with receiving care as well as several factors that determine what you’ll pay. Learn more

3. Getting care 
You have options when it comes to how and when you are seen for care, including knowing which provider is right for you. Learn more

4. Prepare for your appointment 
Be ready for your appointment by knowing who you will see and plan for what you want to discuss with your physician or provider. Learn more

5. Follow up after your appointment 
After your appointment, there will be a few follow-up steps you will take based on what you and your physician or provider discussed. Learn more

 6. Paying for your visit 
Understand your options and responsibilities for paying for your health care visit. Learn more

Getting Care at Prevea – FAQs

Aches, pains, and illnesses don't always occur when is most convenient. However, choosing between going to the ER, urgent care and Prevea After Hours can be a substantial cost difference. Click here to download our guide to care. Your guide to getting: the right care, at the right time, with the shortest wait, at the lowest cost.

The purpose of the Prevea’s residency programs are for resident physicians to enhance their learning experience for the full spectrum of family medicine so they can follow patients through their entire health care journey – from routine medical care to unexpected health concerns and hospitalization; through pregnancy, labor and delivery, and taking care of newborns; to nursing home and end of life care.

Family medicine resident physicians and faculty physicians work together, providing patients with a collaborative approach to medical care, and spend time getting to know their patients at each appointment.

For more information about our family medicine residency programs and how you can help by participating in the training of new family medicine physicians, click here.

We are committed to providing you the information you need at your fingertips to make informed decisions about your health care, and about the physicians and other providers who walk the care journey with you. As part of that commitment, we now post our providers’ patient satisfaction ratings online. For more information on what these ratings and reviews mean, click here.
Work and life tend to make finding time to get to the doctor more of a challenge. If you're feeling ok, but need to schedule an appointment, here's a list of preventive screenings and guidelines to follow when determining what appointments are due. 

Most parents ponder this question several times each year. Whenever your child has symptoms, the first thing parents should consider right now is getting tested for COVID and waiting for results before going to school or daycare. Click here to schedule a COVID test.

The common recommendation is that children who have a fever of 101°F or higher should stay home. For additional recommendations, click here.

When your little one is sick, how do you know when it's time to call a doctor? Click here for a list of common ailments and the symptoms that necessitate a call to your provider.

If this is a medical emergency, please dial 911 immediately. Additionally, Prevea offers 24-hour phone service, staffed by an experienced medical team. For assistance call (920) 496-4700 or toll free at (888) 277-3832. The phone lines are staffed 24-hours a day, 365 days a year. 

We care for you

Whatever life may bring – a growing family, a broken bone, an aging parent or another preventive screening – we have a medical provider who can care for you whenever and wherever you need us.

Find a location

Offering primary and specialty health care in 80+ locations across Northern, Eastern and Western Wisconsin in clinic and hospital settings. Find a location nearest you for personal, dedicated health care.